The Research, Customer Experience, Innovation, Marketing and Strategy departments of our customers in the service sector regularly call on us to identify new trends and new uses, improve their services, compare their brand image with that of their competitors, reinforce their catalogs of offers...
Ad-hoc analysis:
All our solutions are tailor-made, designed for and with your teams, and systematically coupled with marketing activation recommendations.
Omnichannel customer journey
Moments of life
Key Opinion Leaders (KOL) identification
Employer branding
Speeches by executives and employees
Social commitment
Innovation trends
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Monitoring systems
Alerting, crisis monitoring, brand and e-reputation monitoring, thematic monitoring, channel monitoring, influencer and executive presence monitoring, trend observatories, innovation monitoring… we set up all types of monitoring, whatever the frequency and format required.